We love the fact that our customers love us. Here are a few of their unsolicited comments...

Please note that names are hidden to protect our clients' privacy, but these are all real, unsolicited remarks about our servcies and products.

“Before ReliaTech started a Managed Service program for us, our computers were crashing all the time. Now they never crash. And I love working with our tech. He’s a gem!”

Patricia Scott
Executive Director, Booker T. Washington Community Service Center
San Francisco

"I came expecting intimidation. I was surprised at the product knowledge and easy to understand technical advice, I will recommend ReliaTech to anyone who wants to be treated with respect and dignity."

J. V.
Alameda

"Excellent service, great customer service & fast work. I am very satisfied customer, will recommend to all my friends and family for computer needs. The experience was great."

J. P.
San Pablo

"I’ve had Nick work on 3 laptops for me. He has been very helpful & the customer service he has been provided has been great, I really appreciate his work."

S. Z.
Alameda

"I am very happy with the service I received; I will recommend this service over Best Buy’s."

C. M.
San Pablo

"Cliff at ReliaTech sold me a computer at Goodwill with which i am very satisfied, and I thought that you would be interested in knowing. In fact I have just contacted him about a hard drive upgrade. I had my doubts when first I went to Goodwill for a used computer (boy, did I). However, now if ever asked, I will not hesitate to recommend the place to others. Keep up the good work"

L. C.
San Francisco

"I am a very satisfied customer. Several times I have brought in computers for diagnostics and repair and the service and performance has been outstanding. I recently worked with Patrick Cheung and he provided great service and technical assistance. I highly recommend ReliaTech for your computer upgrade and servicing needs."

M.l W.
Photographer and Owner, Natural Visions

"Great job and [you] always fix the problem. I like that I can rely on ReliaTech. Thank you Thee!"

K. J.
Alameda

"I am an 83 year old senior who gets stressed out when her computer malfunctions.  I was very upset for approximately 3 weeks not knowing what to do.  Your technician Xiao in Oakland was my guardian angel.  He saved me as well as my data. At my request, he downloaded my data onto a disk and then showed and helped me transfer it to another computer.  He is most pleasant, patient and professional, never made me feel like an idiot when I asked questions. Xiao’s attitude and demeanor is commendable and an asset to your organization."

D. C.
Oakland

"I am so glad that ReliaTech is in our neighborhood as they are very professional, know their business and you leave smiling. Thank God."

M. L. C.
San Pablo

"I have found ReliaTech technicians to be first-class both in terms of their level of technical expertise, and in their ability to get the job done when it comes to desktop support, computer upgrades and rollouts. More importantly, ReliaTech technicians are well versed in people skills and communications. They know how to talk to the customer and to make sure the customer gets what he/she really wants and needs.”

F. S.
ITC Sourcing Manager, ChevronTexaco Information Technology Company
Richmond

“Thank you very much for the work you did on my computer. Not only has it been restored to life but it operates better now than before it got sick. I was treated with undivided attention and friendliness. Finally, I’m certain I paid less than I might have at Best Buy or another computer service company, no doubt because ReliaTech is community-based and service oriented.”

M. C.
San Pablo

"First, thank you for offering your services to the public for such an affordable price. I went to your location in S.F. at the Goodwill office (on S. Van Ness) with my computer, who had a virus problem. I also needed to transfer some folder “out of” and then “back onto” my hard drive.

"Your employee, Nick, was more than helpful! He was friendly, courteous, and incredibly smart in what he was doing. Within a few days, he was able to do the 'impossible'. I was totally impressed by this young man and congratulations on having such a competent staff. Keep up the good work.

"A most sincere service, (and many thanks)."

Q. B. A.
San Francsico

"Queremos darle las gracias por el buen servicio que ha brindado Relia Tech a nuestra compania. Relia Tech nos a reparado nuestras computadoras he instalado el servicio de internet. Estamos muy satisfechos con el profesionalismo y servicio al cliente. Relia Tech es una organizacion sin bienes de lucro (non-profit). A toda la comunidad Latina le recommendamos los servicios de Relia Tech."

M. V.
Dueno, Angel Electric
San Pablo

"I had the pleasure of doing business with you today and my experience was exceptional!
 
"I don't know much about computers, so when my 6 year old Dell started having trouble, I didn't know where to go. I made more than a dozen telephone calls and received many different answers to my questions. Most of the people I spoke with said they would have to charge me a fee that ranged from $65.00 to $100.00 just to tell me what was wrong.
 
"When I phoned ReliaTech, I spoke with Thee and explained as much as I knew about the problem(s). He was very helpful and explained everything to me in a way I could understand. He sounded knowledgeable and was very courteous. I decided to let him diagnose and repair my problem(s).

"When I picked the computer up, Thee explained all the repairs to me and showed me how to use the Anti-virus program he had installed along with other features, including a new hard-drive installed at my request.  

"The price was more than fair and exceeded my expectations! When I got the computer home and tried it, I was very pleased with just how well it worked! I can't remember it running so well!  

"I would recommend ReliaTech to anyone and everyone who needs work done
on their computer!"

J. W.

"I am writing to let you know how greatly satisfied I am with your services. We hired ReliaTech for computer repairs and internet installation and are very pleased with your work. Thank you for offering an economical yet professional service.”

M. V.
Owner, Angel Electric
San Pablo

"[Your technician] Alto is a very nice gentleman. He is always on time, educational and informative. Alto is always willing to help. He is just great!”

D. D. R.
Community of Opportunity

"On October 8, 2007 there was not any data being transferred between my home computer and my video monitor.

"I reached for the yellow pages [and found] ReliaTech.

"I spoke with Patrick Cheung on the telephone. I arrived at the shop some time around 5 pm. As Mr. Cheung was troubleshooting my Gateway computer, he took time to explain the diagnostic procedures to me at a level that I could understand.

"Unfortunately my computer was beyond repair, as the result of a power surge at my home.

"Mr. Cheung is a great listener and because of his knowledge of the old disk operating system, he was able to match me up with a refurbished computer system that was “tailored” to my own computer skills as well as my daily use and personal everyday use of a home computer.

"It is in my opinion that each and every resident of this West County Community should visit ReliaTech at least once! I promise you, they shall return for repeat business."

D. K.
San Pablo

"I have found ReliaTech to be a professional source of technical support for our school district. ReliaTech has assisted us in a district-wide computer roll-out and in handling desktop support for selected schools."

K. O.
Administrator of I.T.
Management Information Services & Technology
West Contra Costa Unified School District
Richmond

"I had almost given up on getting my computer fixed until I saw your commercial on TV and decided to call you and boy am I glad I did. Your techs went right to work on my computer and were able to recover all of my documents, and more importantly, my pictures. Thanks again!"

G. V.
Oakland

"I just wanted to thank you once again for all of your wonderful help in getting that nasty virus off of my computer. Your technicians were so courteous and patient with me through every step and I will definitely tell all of my family and friends about your wonderful service"

M. T.
Hercules