The Importance of Certification

Every ReliaTech technical support Specialist is certified as an expert in at least one area. These certifications are nationally recognized badges of excellence that only the best computer technicians are authorized to display. ReliaTech’s technicians’ certifications help you know that your computer will be worked on by a qualified technician who has passed rigorous testing to receive one or more certifications. Our certified technicians enable us to provide our famous “no fix, no fee!” guarantee and our 90-day warranty on all Gold Star Certified Renewed Computers.

We are proud to be an officially authorized CompTIA Service Center.

Here are some of the certifications ReliaTech and our technicians have earned:

CompTIA A+® Certification
CompTIA A+ certification validates the latest skills needed by today's computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The exams also cover domains such as security, safety and environmental issues and communication and professionalism.

CompTIA Network+® Certification
CompTIA Network+ validates the knowledge and skills of networking professionals. It is an international, vendor-neutral certification that recognizes a technician's ability to describe the features and functions of networking components and to install, configure and troubleshoot basic networking hardware, protocols and services.

Microsoft Certified Desktop Support Technician (MCDST)
Holders of this certification have demonstrated that they possess the technical expertise to successfully support end-users and to successfully troubleshoot desktop environments that are running the Microsoft Windows operating system.

Microsoft Certified Professional (MCP)
Denotes technicians who have the skills to successfully implement a Microsoft product or technology as part of a business solution in an organization.

Microsoft Registered Refurbisher
The Microsoft Registered Refurbisher program enables refurbishers to supply PCs preinstalled with genuine Microsoft software to businesses, schools, nonprofit organizations, government programs, and other eligible customers. Refurbishers that are part of this program are required to comply with a set of responsible practices, including erasing data properly.

The Microsoft Registered Refurbisher program was created to increase the number of usable PCs available to nonprofits, schools, and low-income families across the globe by reducing the cost of software to refurbishers. The Microsoft Registered Refurbisher program also benefits the environment by giving new life to a significant number of computers that may otherwise be destined for landfills.